Below we have compiled the questions most frequently asked by our customers. If you have any further questions, feel free to call us, email us, or stop by the store.
Book Boxes
How do your Book Boxes work?
The customer selects the genre and number of books they want shipped. We pick the authors and titles. This gives you an opportunity to try new authors. Price is based on the number of books requested. Shipping is free.
What if I want to pick specific titles and authors?
The pricing is different for our Custom Boxes which allow the customer to select the titles/authors.
How long does it take for shipping?
We ship daily and our prices are based on USPS Media Mail Delivery. Delivery is usually made 4 to 7 days after your purchase. If you would like expedited shipping service, this is available for an additional charge.
What condition are the books in?
Good, used condition.
What genres are available?
Mystery, romance, westerns, fiction, religious fiction and children’s books. As our inventory changes, more genres may be added periodically.
Trade Policy
How does our trade policy work?
We give you trade credit based on the MRSP of the book you are trading in. Trade credit can be used toward half of your purchase.
What percentage of the MSRP will I receive in trade credit?
A trade credit of 25% of the MSRP on paperbacks and a trade credit of 10% of the MSRP on hardcovers is guaranteed.
What can I put my trade credit towards?
Trade credit can be used toward half of your purchase, giving you a large discounted price.
Do you buy books?
We do buy current textbooks and some genre’s that change as our inventory changes. Trade credit is the more financially beneficial option for customers in comparison to selling books.
Inventory
How many books do you have in stock?
We have over 45,000 books in inventory.
Do you know what your inventory is?
Yes, we are computerized. Our program keeps track of your reading history and we have a reserve system to inform you when a book you are waiting for is in stock.
Are all of your books used?
No, we keep a stock of new books that are on the school’s required reading lists, as well as popular titles.
What kinds of books do you have in inventory?
Our most popular genres are romance and mystery, but we also have a wide selection of Texas books, religion, self-help, fiction, biographies/autobiographies, literature, poetry, history, gardening, outdoor life, cook books, travel, westerns, and political science.
How do your price your books?
Generally, we price our paperback books at 1/2 the MSRP and our hardcovers at 1/4 the MSRP. There are some exceptions based on the uniqueness of some of our inventory.
What if I can’t find what I am looking for?
We have a knowledgeable staff that have been able to locate books that customers have spent years searching for.
Do you order books?
Yes, we do.
Shipping
Do you ship to prisons?
Yes, we are allowed to ship to prisons in Texas as well as throughout the United States.
Do you ship internationally?
Yes, we do.
How long does it take for shipping?
We ship daily and our prices are based on USPS Media Mail Delivery. Delivery is usually made 4 to 7 days after your purchase. If you would like expedited shipping service, this is available for an additional charge.
Return/Exchange Policy
What is your exchange policy?
We will exchange books within 48 hours.
What is your return policy?
We do not accept returns on used books. New books may be returned in store within 72 hours.